Política de envío

Shipping and Fulfillment Policy

Welcome to Chiton! We're delighted to have you as our valued customer. Please take a moment to review our shipping and fulfillment policy to understand how we process and deliver your orders.

Order Processing:

Order Placement: When you place an order through our website, your order information is securely transmitted to our fulfillment team for processing.

Processing Time: Orders are typically processed within 1 business day. Please note that processing times may vary during peak seasons or due to unexpected circumstances.

Shipping: Once your order is processed and packaged, it will be handed over to our shipping carrier for delivery to your provided shipping address. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Times:

Shipping times vary depending on your location and the shipping method chosen at checkout. Please refer to the estimated shipping times provided during the checkout process for more accurate delivery estimates.

Multiple Products:

If your order contains multiple products, they may be shipped separately to ensure timely delivery. You will receive separate shipping confirmations for each shipment.

Returns and Exchanges:

We want you to be completely satisfied with your purchase from Chiton. If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will gladly arrange for a replacement or refund.

Cancellations:

If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make changes or cancellations.

Customer Support:

If you have any questions or concerns regarding your order, shipping, or any other inquiries, our customer support team is here to assist you. Please reach out to us at bzd.mrzv@gmail.com or through our website's contact form, and we'll respond promptly.

Thank you for choosing Chiton for your shopping needs!